Sunday, October 17, 2010

Wednesday a.m. On to Kitgum; visit to KICWA


Wednesday morning we checked out of the Alcholi Ber hotel in Gulu and hit the road again, driving about two hours north-east to Kitgum.  I had begun to get a little weirded out that my 4 days of stubble had started to look ginger…  Had I inherited some of the red hair gene shared by two of my uncles and cousins!?!?  Alas, I found out when I eventually had a chance to wash, my newly found facial hair was just full of red dust from the roads..!


After arriving in Kitgum, we headed straight to meet with another local NGO doing FTR work, called KICWA.  This time round we saved ourselves a lot of time by using a live demo in order to help explain exactly what RapidFTR did.  It turns out a picture is worth a thousand words; but a real life example is worth even more.  Today was to be another momentous day for RapidFTR, as we conducted our first usuability tests with real end users! 

Of the group of six child social workers, most had simple mobile phones; one had an old Blackberry phone.  Our demo set up was two netbook computers, one running the RapidFTR server; and a number of Blackberries running RapidFTR, syncing to the server via wifi, to demonstrate a scenario where phone networks are unavailable.  We were really pleased to see how quickly they picked up the user interface, and the concepts of creating new forms on the web app on the netbooks, and synchronising records between devices, etc.  Winnie, who had never picked up a Blackberry before, was soon comfortably registering her colleagues on the system.  And the more tech savvy amongst them were eagerly replicating their own paper forms for data collection on RapidFTR.  J  

Zubair and I each captured about two pages of really good suggestions from the team at KICWA on how we can make RapidFTR more useful and more easily usable.  Some highlights were: repeating forms to be used for follow up interviews with a child (which echoed exactly what GUSCO had asked for); an alerts / reminders system to keep track on which children need to be checked on; and the ability to switch between local language and English versions of the forms on the Blackberry / web app.

They showed us their own Access database, which they currently used at their main site for keeping details of all children they work with.  This raised some useful discussion about how best RapidFTR will feed into other existing systems / processes.  (Given that RapidFTR is primarily a tool for rapid registration of children in emergency situations.)  Their ‘techie’ guy was clearly excited about even the very simple application of using RapidFTR’s web app as a simpler, easier data collection tool.


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